Support

Something not working, or a question about your account?

Contact us

Email support@joinyaran.com. We answer every message.

For privacy requests — access, correction, deletion of your data — write to privacy@joinyaran.com.

Common questions

How do I delete my account?

In the app: Settings → Delete account. Your profile, content and personal data are removed from live systems. Residual copies may remain in encrypted backups for about 30 days.

How do I report something?

Every post, comment, profile and message has a report option in its menu. Reports are reviewed and acted on.

How do I block someone?

Open their profile, tap the menu, choose Block. They will not be able to message you or see your content.

What happens to my stories?

Stories are automatically deleted 24 hours after posting.